Shipping/Return/Damage Policies

by Rebekah Ratliff

SHIPPING:

We ship all orders within 3-7 business days.  If an item is marked as pre-order then please allow approximately 10-15 days for the item to ship.

 RETURNS:

We DO NOT issue refunds, however, we DO issue store credit. All returns must be approved via email reeveandluke@yahoo.com.  Return must be started via email within 7 days of delivery date. Please email before returning or returns will not be accepted.

In Store: All exchanges/returns for store credit must be brought back to the storefront with original tags in unworn, unwashed condition within 14 days of purchase date. 

All sale or discounted items are a final sale. 

 If you have any questions or need help with sizing please email reeveandluke@yahoo.com before purchasing. 


DAMAGES/MISSING ITEMS:

Any defective/missing item must be reported to reeveandluke@yahoo.com within 3 days of being delivered or it cannot be returned.  Upon confirmation email of the damaged item, all damaged items must be returned within 7 days of delivery or it cannot be returned. 

Any damages for items picked up from our storefront or bought at our brick & mortar must be reported within 3 days of order/purchase date. 

xoxo,

 

Reeve& Luke Co.

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