Shipping/Return/Damage Policies

by Rebekah Ratliff

SHIPPING:

We ship all orders within 3-7 business days.  If an item is marked as pre-order then please allow approximately 10-15 days for the item to ship.

 RETURNS:

We DO NOT issue refunds, however, we DO issue store credit. All returns must be approved via email reeveandluke@yahoo.com.  Return must be started via email within 7 days of delivery date. Please email before returning or returns will not be accepted.

In Store: All exchanges/returns for store credit must be brought back to the storefront with original tags in unworn, unwashed condition within 14 days of purchase date. 

 If you have any questions or need help with sizing please email reeveandluke@yahoo.com before purchasing. 


DAMAGES/MISSING ITEMS:

Any defective/missing item must be reported to reeveandluke@yahoo.com within 3 days of being delivered or it cannot be returned.  Upon confirmation email of the damaged item, all damaged items must be returned within 7 days of delivery or it cannot be returned. 

Any damages for items picked up from our storefront or bought at our brick & mortar must be reported within 3 days of order/purchase date. 

xoxo,

 

Reeve& Luke Co.

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